- Increased robot movement in factories, restaurants, stores and other sectors of the service industry
Nowadays, when a customer of a retail company in Cincinnati, USA, does online shopping, his goods are picked up by a robot, not an employee. Gamers in Dallas gaming and restaurant chain Dave Buster can pay the bill by ordering over the phone instead of paying the waiter. At Checkers ‘store near Atlanta, people in cars can order burgers and sandwiches’ sound recognition system. Amidst the epidemic in America there has been an increase in automation in the industry sector. This threatens to increase unemployment. In a survey last year, 43% of business units expressed a desire to reduce the workforce.
The old salary has now increased the difficulties
in hiring employees to increase automation. Investing in technology can increase productivity due to the epidemic crisis. But some economists say the wave of automation could wipe out jobs. Employee bargaining power is also declining. On the other hand, Warman, an economist at Dalhousie University who researches automation in epidemics, says that once a job goes into automation, verification is difficult. However, the boom in trade activity has boosted demand for waiters, hotel workers, retail sales clerks and other sectors of the service industry. Earlier, the owners of these areas had reduced their employees. It is also a fact that due to regular allowances from the government, people are now choosing jobs on their own.
Sales of Atlanta checkers, like other fast food restaurants, also rose in the lockdown, but did not meet the demand. That is why the company has installed a voice recognition system in the restaurant. Automation is not just in the restaurant sector. Automation has also increased in hotels, retailers, manufacturing and other sectors. In a survey of 300 global companies at the World Economic Forum last year. 43% of traders said, “We will now reduce the workforce using new technology.”
“Technology has reduced employees without increasing productivity,” says Darwin Esmoglu of the Massachusetts Institute of Technology. According to one of his research papers, pay inequality has increased in the last 40 years in the United States due to automation. The epidemic has fueled this trend. Many businesses have already lost jobs because of automation. Modern software has increased automation in the restaurant chain. The grocery business was a major source of employment, but technology has changed. Now the robot is the cashier, taking care of the luggage and other work.
The same layoff
automation of those who were heroes before has eliminated the possibility of improving the status of employees. A paper published by the International Monetary Fund this year states that increasing automation in an epidemic will increase inequality not only in the United States, but worldwide. Mark Peron, president of the United Food and Commercial Workers’ says that six months ago, all employees were considered necessary.